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Return Policy
At Handicraft, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return policy to ensure your peace of mind.
Eligibility
You may return eligible items within 7 days of delivery for a refund or exchange. To be eligible for a return, items must be unused, in the same condition as received, and in their original packaging.
Return Shipping
You are responsible for return shipping costs unless the return is due to our error or a defective item. We recommend using a trackable shipping method and retaining proof of postage for your records
Refunds
Upon receiving and inspecting the returned item(s), we will process your refund to the original payment method within 7 business days. Please note that shipping fees are non-refundable
Exchanges
If you would like to exchange an item for a different size, color, or style, please contact us to arrange the exchange. Exchanges are subject to product availability.
Damaged or Defective Items:
In the rare event that you receive a damaged or defective item, please contact us immediately with photos of the product and packaging. We will work with you to resolve the issue promptly.
Cancellations
If you need to cancel an order, please contact us as soon as possible. We are unable to cancel orders once they have been shipped.
Contact Us
If you have any questions or concerns about our return policy, please don't hesitate to contact our customer service team. We are here to assist you every step of the way
This return policy is subject to change without prior notice. Please refer to the latest version on our website for updates.